Mute no longer works on the Nari Essential | Razer Insider

Mute no longer works on the Nari Essential


Hello,

When I lift my microphone to mute it, it doesn't work and the microphone still hears what I say. Is it a software bug that can be fixed or the mute will not work anymore.

Thank you.

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5 Replies

Userlevel 7
CECehugo
Hello,

When I lift my microphone to mute it, it doesn't work and the microphone still hears what I say. Is it a software bug that can be fixed or the mute will not work anymore.

Thank you.

did u use the mute button on the headset ? it should be located on the left ear, first button from the top
-Mr.Nobody-
did u use the mute button on the headset ? it should be located on the left ear, first button from the top

The Nari Essential only has a single button on the headset.
See this https://mysupport.razer.com/app/answers/detail/a_id/836/~/how-to-fix-a-malfunctioning-razer-nari-microphone
Before attempting any fixes, ensure the issue is not with the general settings or hardware.
Userlevel 7
Reven_Zero
The Nari Essential only has a single button on the headset.

sorry mate, i was away for hot minute, have u fix the issue with support team ?