My 7.1 surround code code damaged while scratching | Razer Insider

My 7.1 surround code code damaged while scratching


I have bought BlackShark v2 x headset today and while scratching the code, some parts got damaged and they are unreadable.

This topic has been closed for comments

3 Replies

Same thing happened to me today!! why the card quality is so bad...
Sunsetguidefront068
Same thing happened to me today!! why the card quality is so bad...

I just got it right by trial and error. Hope you can solve your problem too.
Userlevel 7
@Vectarn. Good to hear that you resolved yours.

@Sunsetguidefront068. Please send me the serial number of your device via PM, along with the email address connected to your Razer ID. I'll be needing those to verify its model and check if you are still eligible for a code generation request. Don't forget to send a photo of the scratched card and upload it via Google Drive, then paste the shareable link to your PM. Let's continue our conversation from there.