My Issues with Razer Synapse 3.3.331.41818

Discussion in 'Razer Synapse 3 Beta' started by westenn, Apr 22, 2018.

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  1. westenn

    westenn New Member

    After i did the most recent update, Synapse 3 wouldn't start back up even after i restarted my system. Now i uninstalled Synapse 3 and all the drivers that went along with it. Now my keyboard and mouse is no longer recognizable by Synapse 2, so i uninstalled everything razer and reinstalled.. Still my keyboard and mouse won't appear and now i lost my Razer Surround Pro installation and is requiring me to repurchase.. This is absolutely absurd. I need some serious help.
     
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Yo! What keyboard and mouse would you happen to have? Also, do you have antivirus or firewall active and were there any changes/updates to your system?
     
  3. westenn

    westenn New Member

    I have a Ornata & Mamba Chroma.
    So i was able to get everything working properly again, but i wasn't able to get my devices to be recognizable by synapse 2... I just ended clean installing synapse 3 and bam, my keyboard and mouse were there. My Surround Pro is back, just needed to redownload it, the key is already linked to my account.
     
  4. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Well played! Do shoot me a PM if the issue reoccurs.
     
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