My keyboard is having issues with the "e" key | Razer Insider

My keyboard is having issues with the "e" key

  • 16 May 2020
  • 1 reply
  • 5 views

So, as the title says my "e" key has been giving me issues (even typing that out I had issues)
where the key won't even register and I'll need to press 3 - 4 times to get it to even register.

Issue: this is my second keyboard (Rma'd) which had the same issue.
I'll gladly send a video link to show the issues on how bad it is.

any suggestions?
(I also clean my keyboard once a month sometimes two)

Edit:
this is also the black widow TE

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1 Reply

Userlevel 7
We are highly likely dealing with a faulty switch, but we can try to look into possible firmware solutions. Please PM me the serial number of your keyboard.