My keyboard is having issues with the "e" key

Discussion in 'Razer Support' started by Helzspring, May 15, 2020.

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  1. Helzspring

    Helzspring New Member

    So, as the title says my "e" key has been giving me issues (even typing that out I had issues)
    where the key won't even register and I'll need to press 3 - 4 times to get it to even register.

    Issue: this is my second keyboard (Rma'd) which had the same issue.
    I'll gladly send a video link to show the issues on how bad it is.

    any suggestions?
    (I also clean my keyboard once a month sometimes two)

    Edit:
    this is also the black widow TE
     
    Last edited by a moderator: May 20, 2020
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    We are highly likely dealing with a faulty switch, but we can try to look into possible firmware solutions. Please PM me the serial number of your keyboard.
     
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