My left mouse button on my naga trinity | Razer Insider

My left mouse button on my naga trinity

P
My left mouse button randomly double clicks or it will not stay pressed down. It is impossible to click and drag things and when I play fps games the gun will fire twice. Please help it's driving me crazy.
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14 Replies

G
i'm having the same issue
Sye_The-Vie
Rank
Userlevel 7
pocheezmo
My left mouse button randomly double clicks or it will not stay pressed down. It is impossible to click and drag things and when I play fps games the gun will fire twice. Please help it's driving me crazy.

hey pocheezmo

could b a hardware issue; can u guarantee for every lift mouse click, u r delivering the same force?
in which need to take ur mouse to a RAZER hardware specialist to check any mechanical malfunctions.

could b a Synapse issue, try reloading the driver

good luck
Sye_The-Vie^^WKM VANGUARD of R Λ Z Ξ R™ I N S I D E R @ONLINEBattlestation enthusiast and rig builder & Enterprise Engineerhttps://insider.razer.com/styles/razer/images/logo-main-new-green.pngKeyboard: R Λ Z Ξ R™ Huntsman Elite US Purple Opto-Mechanical SwitchMouse: R Λ Z Ξ R™ Basilisk Ultimate + Charging DockHeadset: R Λ Z Ξ R™ Kraken TE + USB audio controlMouse mat: R Λ Z Ξ R™ Goliathus Extended ChromaWebcam: R Λ Z Ξ R™ KiyoHeadset Base: R Λ Z Ξ R™ Base Station Ver 2Bag: R Λ Z Ξ R™ Tactical 15.6" Backpack V2Case: Corsair iCUE White 465XMotherboard: GIGABYTE Z390 AORUS ULTRA ATX Form Factor LGA1151CPU: Intel® Core™ i9-9900K @ 3.60 GHzGPU: GIGABYTE GeForce RTX 2080 Ti Gaming OC 11 GB @ 1650 MHzRAM: 4x 16 GB Corsair Vengeance PRO RGB CL16 DDR4 @ 3200 MHzOS storage: 1 TB Crucial P1 3D NVMe PCIe M.2Game data storage: 2 TB SEAGATE BARRACUDA ZA2000CM10002 SATA SSDCPU Liquid Cooling: Corsair iCUE H150i RGB PRO XTPSU: Corsair HX1000i 1000 W 80 PLUS PlatinumAdd Ons: Corsair
P
I am sure it is a hardware issue. I am also using the same force to click. It has to do where I put my finger on the mouse button. If I put it on the very edge on the front very softly it sometimes works better. I'll look for a razer specialist near me.
L
Man I am having the same problem and I am pissed as it wasn't a cheap mouse and I am just outside of the 90 days to take it back to the store
M
I am having the same problem for like 10 days. I have Razer Abyssus Elite mouse.
J
It is an issue with the microswitch, my wife and I each have a Trinity Naga that I have had to open twice in the eighteen months we've had them. There are guides online you can use to fix it yourself, it is really easy as long as you take your time.
S
Yep, having the same double click / dragging failures on the Naga Trinity that I've had since April. In fact, it just started happening about a week after I bought a second one for work. If I'd known about this, I would've gotten something other than these. Maybe a Pro or even another brand (my logitech has been going strong for YEARS). I'm now wondering if the 2 year warranty is good even if I got it on Amazon.
S
JoeGamerJr
It is an issue with the microswitch, my wife and I each have a Trinity Naga that I have had to open twice in the eighteen months we've had them. There are guides online you can use to fix it yourself, it is really easy as long as you take your time.


Even if it's easy, which I don't doubt, won't it void the warranty?
M
I'm on my second Naga Trinity to do this. First one lasted about a year or so, bought a new one back in June and now its doing it. Does anyone have any suggestions?
A
another victim here, I have been replacing my nagas every 6-8 months through RMA until now when the limited warranty expired. This is my 3rd naga and the problem is starting again... I think this is a hardware issue and just a poor quality, time to switch to Corsair or something else.
M
Let's also make note that my mouse, which is less than a year old, should be replaced per razer support. Here's the best part, they want me to make a video of my defective mouse. I have never had to make a video of a razer product being defective. I don't see it anywhere in the warranty page. I can just throw this in the trash and go buy something not made by razer. Let this be a warning, razer no longer stands behind their products.
D
I'm having the same problem. It worked fine for about a year but suddenly I can't hold a click for a reliable time. It randomly clicks and double clicks without any consistency. As long as I'm pressing on the left button, randomness occurs.
T
aeroDarkJungleGreen316
(*Omitted)]
Yep. They tried that with me and I told them what I thought about it and they told me to send my mouse in for repairs. After 6 weeks I got it back with another bad switch. lol never again. So bad.
Razer.Speedcr0ss
Userlevel 7
Hey pocheezmo! Thanks for initiating this thread. Were you able to contact our Support Team?

Hey everyone! Sorry to hear about your device's concerns. If you are residing in the US or you've purchased the mouse from Razer Store and still within the warranty, please contact our Support Team by clicking this link. Otherwise, please contact your reseller to get a faster replacement and utilize the device's limited warranty. And about the video, the team ask for it so they can use it during their investigation. I'll be locking this thread due to multiple violations. Please refer to our house rules. Feel free to send me a PM anytime.
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