Hello everyone!
My mouse Basilisk uncontrolled arrow.
When I connect my mouse, on any computer, its arrows are going up continuously.
Has anyone ever experienced this?
Please,
help-me!
My mouse Basilisk uncontrolled arrow. Help!
This topic has been closed for comments
Userlevel 7
- Razer Support
- 7595 replies
-
20 May 2020
Hi there! Thanks for posting your Razer Basilisks's concern here. Have you tried connecting the mouse to a different USB port or computer and see if the issue persists? Does the issue happen to all surfaces where your mouse is hovering/gliding? Please clean the mouse by following the steps here and see if it helps.
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