My mouse is not detected by my laptop. | Razer Insider

My mouse is not detected by my laptop.

  • 5 February 2023
  • 1 reply
  • 4 views
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Hello,

My mouse is not detected by my laptop. The lights are turned on in the mouse. However, the mouse is not moving. Any tips
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1 Reply

Razer.Zionzedd
Userlevel 7
DisTInSa
Hello,

My mouse is not detected by my laptop. The lights are turned on in the mouse. However, the mouse is not moving. Any tips


Did you already try using a different USB port? You can follow the steps here for further isolation. PM me the serial number should the issue persist so I can validate its model and check for other workarounds to help you resolve the problem. Thanks!

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