My order was cancelled?? | Razer Insider

My order was cancelled??

  • 27 July 2020
  • 1 reply
  • 6 views
S
I recently made two orders and emails were sent to me saying I had requested a cancellation about 10 min after(Which I didn't send). Since the order status was "received" I waited 4 days and nothing changed. The chat and call support doesn't work and I still haven't received a reply from email support. Is my order cancelled? Do I have to order them again?
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1 Reply

S
Turns out my orders were cancelled due to payment verification failure. I ordered again with the exact same payment info but this time as a guest and it seems to be working.
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