My Razer Viper Ultimate freezes | Razer Insider

My Razer Viper Ultimate freezes

  • 15 September 2021
  • 1 reply
  • 28 views
M
My Razer Viper Ultimate wireless freezes every 5 seconds I press down the left mouse button.


Things i tried:

Installing new firmware from razer

Delete razer synapse

Delete drivers and installing them again

Used all the different USB ports on my pc

Using included cable

Nothing works


Running windows 10


Specs:


Operating System

Windows 10 Pro 64-bit

CPU

Intel Core i5 9600KF @ 3.70GHz

Coffee Lake 14nm Technology

RAM

32.0GB Dual-Channel Unknown @ 1330MHz (16-18-18-36)

Motherboard

ASUSTeK COMPUTER INC. PRIME H310M-E R2.0 (LGA1151)

Graphics

27G2G8 (1920x1080@240Hz)

2450W (1920x1080@60Hz)

2047MB NVIDIA GeForce RTX 2060 (ASUStek Computer Inc)

Storage

476GB INTEL SSDPEKNW512G8 (Unknown (SSD))

931GB Western Digital WDC WD10EZEX-00BN5A0 (SATA )

Optical Drives

No optical disk drives detected

Audio

Logitech G733 Gaming Headset
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1 Reply

R
Userlevel 4
Did you receive any Windows updates recently? Have you tried connecting it to a different computer and check if the issue is the same? Try isolating the behavior by following the steps from this link. If that doesn't help, please send me the serial number of your Viper Ultimate via PM.
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