My review on Synapse 3

Discussion in 'Razer Synapse' started by sammyz12, Jun 14, 2018 at 5:40 PM.

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Are you satisfied with Synapse 3?

  1. Yes

  2. No

Results are only viewable after voting.
  1. sammyz12

    sammyz12 New Member

    For several reasons I feel as though synapse 3 will never be as good as synapse 2 was. If the developers want to make their future successful in their products I am going to discuss what I dislike and what Razer should do if they do not want to fail their users in making them happy.

    1. There were many great and amazing custom profiles that were made for synapse 2 and cannot be imported into synapse 3. Currently as mentioned on Reddit, you would have to downgrade to synapse 2 in order to use a profile created with synapse 2. You can find that thread here: https://www.reddit.com/r/ChromaProf..._do_you_import_profiles_to_the_new_synapse_3/

      Clearly, people are not happy and are actually quite disappointed in synapse 3 for lacking to be able to do anything from synapse 2. I am not sure what the development team was thinking, but they clearly were not thinking when they decided to trash everything from synapse 2. We shouldn't have to have Reddit.com tell us that we can't use our synapse 2 chroma profiles with synapse 3.

    2. There is no synapse 3 support for the Razer Kraken 7.1 Chroma V2 and that is the headset I have. So I have to use Synapse 2 until Razer finally makes their headsets compatible with Synapse 3.


    3. I also have the Razer Basilisk and Synapse 2 does not support it and never will according to customer support. Why though? I don't like beta software. I would like to use my product with the final version of the product so that I am not gaming with buggy software.

      So I will never be able to sync colors with my mouse and headset unless I chose 1 static color for both or wait until Razer development finally adds their headsets. The saddest part of this is that their Razer Base Station Chroma for their headphones is already supported by Synapse 3 as seen here: https://www.razer.com/synapse-3

    4. The software is still in beta and Razer is starting to act as if it isn't? If you have Windows 10, are up to date in updates, and plug-in a Razer USB PC device that is compatible with Synapse 3, Windows will ask if you would like to install Razer's software. If you decide that you want to, it will download Synapse 3 which, as mentioned before, is still in beta.
    Razer: Your audience is primarily gamers. Gamers do not like buggy software for their peripherals. We need our peripherals to work seamlessly and easily without hogging our private working set memory
    91,968KB (Razer Synapse 3.exe)
    +124,944KB (Razer Central.exe)
    + 63,100KB (Razer Synapse Service.exe *32)
    + 42,528KB (Razer Central Service.exe *32)
    + 21,360KB (Razer Synapse Service Process.exe *32)
    =343,900KB (all parts of Synapse 3) [344MB]***

    Images of these Synapse 3 programs:
    [​IMG]
    [​IMG]
    [​IMG]
    ***The numbers might differ by a vast amount depending how many Synapse 3 compatible devices you have. I have not ran any comparisons with using less devices, but really in the end it should not be a huge amount of a difference, I could be wrong though.

    And for comparison here is Sony Vegas 13 running at idle using less memory than Synapse 3
    224,224KB [224MB] (vegas130.exe):
    [​IMG]

    A program for peripherals is using 344MB of RAM while a video editing program is using 224MB of RAM. Something is clearly lacking in the optimization of Razer's software here.

    In my case it is even more that I have to run for my devices since I am running Synapse 2 and 3. I have the Razer Blackwidow Tournament Edition Chroma V2 with silent key caps and Razer Basilisk both using the Synapse 3 software. I have the Razer Kraken 7.1 Chroma V2 and I am running Synapse 2 for that.

    Gaming with buggy software: One day after an update, my lighting profile got corrupted on the cloud as no matter how many times I restored from the cloud, it still did not work at all. There are no local copies of the settings stored on your computer unless you had exported it yourself as far as I can tell. Razer support has no access to your cloud, so they cannot even help you on possibly even finding a previous cloud backup to work with. This is 2018, if we're using a cloud to sync our settings why is it not doing auto backups to either your computer or the cloud?
    Dev Team, step it up a notch. I feel like Synapse 3 has been a huge disappointment and should have never left Synapse 2 behind on new products yet. I would rather be using just Synapse 2 but my mouse will not let me.
     
    Destrok and Lusabit like this.
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