Dismiss Notice
Recently we have undergone some maintenance on our support site. While we believe everything is up to speed, there may be some delays in our responses. Thank you for your patience and understanding.

Naga 2014 Not Working with Firefly

Discussion in 'Razer Support' started by techDeepChampagnebus818, Dec 23, 2018.

Thread Status:
Not open for further replies.
  1. Hi everyone,

    I'm having problems getting my 2014 Naga to work with the new Firefly mousepad I just got. After several attempts of reinstalling Synapse and recalibrating the mouse to the pad, I was able to get the mouse cursor to barely move. I know the mouse is fine, because it's been working pretty well on the bright orange construction paper I've been using until now.

    I just read on some random board that the Naga has problems on dark surfaces. Is this true? If there is no solution to the problem, I suppose I can go and exchange the Firefly for something else, but I prefer to keep it since I like as many tacky lights on my rig as possible :D

    Thanks guys and Merry Christmas!
     
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    @techDeepChampagnebus818 Try cleaning the sensor then test your Naga 2014 on other surfaces. I highly recommend that you change mats if the mouse does not skip a beat. By the way, how long have you had the mouse?
     
Thread Status:
Not open for further replies.
Sign In with Razer ID >


Don't have a Razer ID yet?
Get Razer ID >