I am having great issues with my Naga tinity and Synapse 3. After gaming for a short while, it will have huge delays between pushing a side button and it activating on screen. 10+ seconds. This does not effect my top buttons, or mouse wheel. I will open synapse 3 and try and swap profile, but it just freezes. I get a red ! beside the on board memory icon and it says - your profile did not transfer successfully to your devices white on board memory slot. please try again.
I have tried unplugging the mouse and using a different usb slot, which fixes it for a while, maybe 10 minutes, but the same problem comes back. The synapse just freezes when i try and change profile. I have uninstalled, and reinstalled it several times. My PC is fairly new, like 3 months. My last mouse worked fine. The mouse if also only a couple months old.
I play my games in full-screen windowed mode, which I read may have some effect. I have used the old nagas with synapse 2 for years without issues. What is wrong with this product?
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Userlevel 6
Hi there! Have you tried reinstalling Synapse? If not yet, please do. Let me know how it goes.
Razer.RedPanda
Hi there! Have you tried reinstalling Synapse? If not yet, please do. Let me know how it goes.
Yeah, I have reinstalled it several times. Possibly 4, or 5 times in the last couple weeks. Still the same issue.
Tokkelos
Yeah, I have reinstalled it several times. Possibly 4, or 5 times in the last couple weeks. Still the same issue.
Hey there! Razer.RedPanda is currently unavailable, let me take over. By the way, have you uninstall your Razer Naga Trinity driver under device manager and restarted the PC?
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