Just received Naga Trinity as a replacement for a possibly defective Naga chroma. Two problems:
1. Depressing "shift" on keyboard while pressing side view number button there is no change (example "j" does not become "J").
2. Under System Preferences>Keyboard>Modifier Keys> ... the Naga Trinity shows up as a keyboard option (additionally when I plug mouse in for the first time I get a prompt to configure a new keyboard).
Backstory: Naga Chroma I have had 18 months and worked great until 5 months ago when the "shift" capability stopped working. After suffering through that major inconvenience for 5 months finally none of the side buttons responded to the customization. Support has been simply abysmal, any help is greatly appreciated.
Thanks,
phatratpak
This topic has been closed for comments
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.