.NET framework error and Synapse won't start | Razer Insider

.NET framework error and Synapse won't start

  • 28 November 2019
  • 1 reply
  • 136 views

I attach a screenshot of the error.

Since today I've been getting this when my PC is starting, and then Synapse won't open at all no matter what I do. If my close all Razer processes and try to open Synapse again manually I get the same error and it doesn't open.

Edit: Went through all the steps provided from chat support and couldn't fix it. Was told that Tier 2 Team would take a look at it and come back to me later on.

Tried:

  • Reinstalling Synapse. Didn't work.
  • Reinstally Synapse installing ONLY minimal things, lefting out all chroma thingies. No change.
  • Attempted to install the latest .NET framework, but got a message saying that the latest was already installed.

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1 Reply

Userlevel 7
DesmondKean
I attach a screenshot of the error.

Since today I've been getting this when my PC is starting, and then Synapse won't open at all no matter what I do. If my close all Razer processes and try to open Synapse again manually I get the same error and it doesn't open.

Edit: Went through all the steps provided from chat support and couldn't fix it. Was told that Tier 2 Team would take a look at it and come back to me later on.

Tried:

  • Reinstalling Synapse. Didn't work.
  • Reinstally Synapse installing ONLY minimal things, lefting out all chroma thingies. No change.
  • Attempted to install the latest .NET framework, but got a message saying that the latest was already installed.



Hey there! Thanks for sharing this on our Support board. By the way, have you also verified the Razer Synapse settings under Services? If you haven't yet, please right-click the start button at the bottom left and search "Services.msc". Ensure that the status is "Started" and the startup type" is set to "Automatic".