New DeathAdder V2 Pro doesn't turn on when unplugged | Razer Insider

New DeathAdder V2 Pro doesn't turn on when unplugged

  • 10 December 2021
  • 1 reply
  • 328 views

Hi, I've just fully charged my new DA V2 Pro wireless. Mouse works fine when plugged into USB port but when I try switching to Bluetooth or USB dongle connection mode it just doesn't turn on. Nothing lights up, not even Profile Indicator. What should I do?

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Userlevel 7
sleekRichMaroonpoint303
Hi, I've just fully charged my new DA V2 Pro wireless. Mouse works fine when plugged into USB port but when I try switching to Bluetooth or USB dongle connection mode it just doesn't turn on. Nothing lights up, not even Profile Indicator. What should I do?


Please update the mouse firmware by clicking this link. Also, ensure that the mouse is charged (approximately 4 hours) using is Razer Speedflex charging cable and connected directly to the USB port of your computer to get a sufficient charge.