New keyboard

Discussion in 'Razer Support' started by nixx90, May 25, 2021.

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  1. nixx90

    nixx90 New Member

    Hello everyone, I hope you guys are ok. I need some help, I was cleaning my razer blade base model 2019 whit a cloth with alcohol and I think it was very wet, so the alcohol went to inside to my keyboard and now, some keys dont work (enter key, shift key and the right left). My question is, where I can find another new keyboard to replace the old one? or there is another way to fix it, just let me know and I will be very glad to hear guys
    thanks and have a good one

    note: by the way, the backlight is working in the whole keyboard
     
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Is the laptop still functional aside from the keys that are not registering? Where and when did you purchase the laptop? By the way, Razer does not sell any laptop spare parts. Please send me a PM together with your device's serial number that start's with SN. Let's continue our conversation there.
     
    nixx90 likes this.
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