New Laptop but no Steam Credit

Discussion in 'Systems' started by MiddleRedPurplequick272, Jan 2, 2018.

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  1. When I purchased this Razer Blade Pro laptop it indicated that there was $100 USD of Steam wallet credit that would come with it. I did not receive it and have contacted support twice for this now. Been waiting 3 weeks now since I ordered the laptop. It was a factor for buying it and its a bit rotten that the promotions team haven't followed through on an internet only product promise.

    How exactly can I receive this?

    It was especially sad as I was hoping to use it in the Steam Christmas sale which is now coming to a close...
     
    Last edited: Jan 2, 2018
  2. Joikansai

    Joikansai Well-Known Member VANGUARD

    You’ll get it two weeks (I think within) after you receive the system as I know.
     
  3. Yep its been 3 now, support just say they've contacted promotions team but nothing more they can do. Not exactly the answer that a paying customer wants to hear.
     
  4. Predator5

    Predator5 Well-Known Member

    Huh? They have to give you the code. Maybe @Razer.WolfPack can help you.
     
  5. RazerSapiyo

    RazerSapiyo Community

    Hi @MiddleRedPurplequick272, you should get what you were promised. I have dropped you a PM. Please reply me there.
     
    freakydoctor likes this.
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