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New Razer Blade Stealth 13 2020 Best Buy Windows Hello Issues?

Discussion in 'Razer Support' started by SAPPHIREbestBondiBlue794, Jun 30, 2020 at 10:38 AM.

  1. Hi everyone. I recently purchased the Razer Blade Stealth 13.3 inch from Best Buy. The computer is excellent, but the webcam seems to be horrible. It’s very grainy looking and Windows Hello almost never works. I have uninstalled and reinstalled the drivers, wiped the computer, redone the windows hello about 100x, and so on. They only way it works is if I pick up the computer and sort of move it back and forth until it find my face. Anyone else have this issue, or did I just get one with a bad webcam? Thanks!
  2. Does anyone else have this issue?
  3. Hey I just got a 2020 Razer Blade 15 Base Model RTX 2060 and my webcam is pretty grainy. My model doesn't have Windows Hello though. It's good for very basic facetime communication and I think the cam is 720p and 1MP.
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