New Razor KIYO Not Powering Up

Discussion in 'Razer Support' started by campWineDregscool312, Sep 13, 2019.

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  1. Apologies for the basic question, I am beyond being a newbie to this stuff. I cannot get past step one. I have plugged in my Razer KIYO to my Mac Laptop and am getting nothing. The LED has not lit up. Any simple suggestions before I run down the rabbit hole?
    Thanks

    Z

    PS also plugged it into a PC Laptop and it did not come on
     
  2. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there! Was this working before? When did this start to happen?
     
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