No 50% bonus Razer Gold on first recharge | Razer Insider

No 50% bonus Razer Gold on first recharge

  • 17 September 2021
  • 1 reply
  • 1 view

Hello,

I've just now created my Razer Gold account and recharged it with a moderate payment - I opened the account directly from the promo email touting "Limited Time Only: 50% Bonus Razer Gold On Us!" However there is no 50% bonus - the amount of gold I have on my account is precisely the amount I spent on it.

Can anyone please clarify what the issue may be here, and if there are any additional steps required to claim the 50% bonus? I'm not seeing any instructions indicating that would be the case.

Thanks.

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1 Reply

Userlevel 7
firstRackley587
Hello,

I've just now created my Razer Gold account and recharged it with a moderate payment - I opened the account directly from the promo email touting "Limited Time Only: 50% Bonus Razer Gold On Us!" However there is no 50% bonus - the amount of gold I have on my account is precisely the amount I spent on it.

Can anyone please clarify what the issue may be here, and if there are any additional steps required to claim the 50% bonus? I'm not seeing any instructions indicating that would be the case.

Thanks.


Razer has a dedicated team that handles all Razer Gold-related concerns, and they would love to find out more. Please submit an inquiry ticket to our Razer Gold Support Team by clicking this link. I'll be locking this thread now.