Hi, I purchased a set of Razer Kraken X Usb 7.1 headset, but I don't have any activation code for the 7.1 surround software. I have also registered my product but still nothing.
Does someone have ideas how to solve this problem, or I have to return the product to Amazon?
Thanks
This topic has been closed for comments
same problem here , in my box don't have activation code , how to solve this? need return to seller?
Userlevel 7
- Razer Support
- 7595 replies
-
13 July 2020
Hey everyone! The activation code is shipped with the device through an activation card. And yes, please check your reseller for the activation code. Feel free to send me a PM together with the email address associated to your Razer ID so I can check your headset's registration status. Let's continue from there.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.