"No battery is detected" - RZ09-0301 | Razer Insider

"No battery is detected" - RZ09-0301

  • 17 February 2021
  • 0 replies
  • 7 views

Hi,

Within the last day, my Razer shut off while running on the battery although there should have been a good charge. After I plugged it in, I noticed the Windows battery indicator noted that "No battery is detected," and since then I've uninstalled Windows updates that took place on the same day. That didn't fix the issue. I tried some random suggestions offered on various websites (deleting the battery drivers and allowing Windows to reinstall them; charging the battery fully overnight and trying to run the computer on the battery to re-initialize the charging capacity -- wouldn't run on the battery).

I'd prefer not to RMA this as I use the device every day and it's manageable if I have to keep it plugged in, but it's not ideal. Any other thoughts?

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