No supported games in Cortex | Razer Insider

No supported games in Cortex


I wanted to play Roblox just to get Razer Silver, but nothing showed up under the supported games section, and I was never rewarded silver for playing an hour. Can someone help with this?

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21 Replies

Same here. I only play one game and today it is gone. I can not add it. failed to add game.
Same here. it just disappeared from the supported game section at some day earlier
I just noticed that for me it is not just Cortex but my game profiles in Synapse 3 do not load.
Userlevel 7
It's been like this for a few days already, i don't know what the support is doing. Try and send some feedback with this problem to them, maybe they'll grant it some more importance.
yes, me too. this cause me no any silver incomes.
Userlevel 7
Any updates?
Userlevel 7
hi all just to let you know i've posted my latest reply from support on this issue here they're aware of the issue.
Userlevel 7
Must be some big issue.
Usually they fix this kind of problem faster than that.
Userlevel 7
Good news everyone it seems to be working today 🙂
Userlevel 7
Sliproach
Good news everyone it seems to be working today :)

Is world of tanks working for you? Did you download it from Steam or through the war gaming launcher. Also are you using the EU version or the NA version of the game.
Userlevel 7
0V3R_K1LL
Is world of tanks working for you? Did you download it from Steam or through the war gaming launcher. Also are you using the EU version or the NA version of the game.


I'm running the EU client of WoT launched via cortex, i had a issue where i was running WoT and i'd get signed out of cortex but i fixed that by closing all of the razer programs and restarting my pc, but cortex Isn't tracking games now when i launch WoT i don't get the little you are earning silver bubble in the bottom right corner of my monitor have tried running the game via cortex, standalone and the wargaming client but cortex isn't tracking any of them atm.
Userlevel 7
Sliproach
I'm running the EU client of WoT launched via cortex, i had a issue where i was running WoT and i'd get signed out of cortex but i fixed that by closing all of the razer programs and restarting my pc, but cortex Isn't tracking games now when i launch WoT i don't get the little you are earning silver bubble in the bottom right corner of my monitor have tried running the game via cortex, standalone and the wargaming client but cortex isn't tracking any of them atm.

Yeah same here. I guess the update only showed the games under the rewards tab but it still doesnt track the games being launched hence it isnt giving any silver. I think Cortex isnt even detecting the games through the games tab so I guess Cortex doesnt even know if we installed WoT or not.
Yup same here. When I try to launch WoT from the cortex UI, it won't track. It just sends me to the website of razer telling me to download the WoT client which I already have installed.
Userlevel 7
think i've found why WoT wont reward silver when you click it on the supported games tab it takes you here https://gold.razer.com/gold/catalog/world-of-tanks-(us) notice the (US) bit don't think the EU WoT client counts 😞
.Surf.
It's been like this for a few days already, i don't know what the support is doing. Try and send some feedback with this problem to them, maybe they'll grant it some more importance.

Okay, thanks for letting me know.
Userlevel 7
Sliproach
think i've found why WoT wont reward silver when you click it on the supported games tab it takes you here https://gold.razer.com/gold/catalog/world-of-tanks-(us) notice the (US) bit don't think the EU WoT client counts :slightly_sad:

I have tried the US version too. It doesnt track both the EU and the US game installs.
0V3R_K1LL
I have tried the US version too. It doesnt track both the EU and the US game installs.


Same, I'm unable to earn any using the US launcher
Userlevel 6
Same here.
Userlevel 7
Still having this problem, have tried everything i can think of i now have WoT installed NA and EU client on every possible drive on my pc an no matter where i run it from it won't register as earning silver
Userlevel 7
World of Tanks All Region is Finally Working at RAZER CORTEX PC: PAID TO PLAY now.
Userlevel 7
AlphaTay
World of Tanks All Region is Finally Working at RAZER CORTEX PC: PAID TO PLAY now.


Yes!