No supported games in Cortex

Discussion in 'Razer Cortex' started by Milesgamer856, Apr 6, 2019.

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  1. Milesgamer856

    Milesgamer856 New Member

    I wanted to play Roblox just to get Razer Silver, but nothing showed up under the supported games section, and I was never rewarded silver for playing an hour. Can someone help with this?
     
  2. ridgeback69

    ridgeback69 New Member

    Same here. I only play one game and today it is gone. I can not add it. failed to add game.
     
    TereosFera likes this.
  3. TereosFera

    TereosFera New Member

    Same here. it just disappeared from the supported game section at some day earlier
     
  4. ridgeback69

    ridgeback69 New Member

    I just noticed that for me it is not just Cortex but my game profiles in Synapse 3 do not load.
     
  5. .Surf.

    .Surf. Well-Known Member VANGUARD

    It's been like this for a few days already, i don't know what the support is doing. Try and send some feedback with this problem to them, maybe they'll grant it some more importance.
     
    Thorj and TereosFera like this.
  6. alexyau

    alexyau New Member

    yes, me too. this cause me no any silver incomes.
     
  7. Maximusisback

    Maximusisback Well-Known Member VANGUARD

    Any updates?
     
  8. Sliproach

    Sliproach Member

    hi all just to let you know i've posted my latest reply from support on this issue here they're aware of the issue.
     
  9. Kenserky

    Kenserky Well-Known Member

    Must be some big issue.
    Usually they fix this kind of problem faster than that.
     
  10. Sliproach

    Sliproach Member

    Good news everyone it seems to be working today :)
     
    ARMOR_152 likes this.
  11. 0V3R_K1LL

    0V3R_K1LL Well-Known Member

    Is world of tanks working for you? Did you download it from Steam or through the war gaming launcher. Also are you using the EU version or the NA version of the game.
     
    DRIFT_IT likes this.
  12. Sliproach

    Sliproach Member

    I'm running the EU client of WoT launched via cortex, i had a issue where i was running WoT and i'd get signed out of cortex but i fixed that by closing all of the razer programs and restarting my pc, but cortex Isn't tracking games now when i launch WoT i don't get the little you are earning silver bubble in the bottom right corner of my monitor have tried running the game via cortex, standalone and the wargaming client but cortex isn't tracking any of them atm.
     
  13. 0V3R_K1LL

    0V3R_K1LL Well-Known Member

    Yeah same here. I guess the update only showed the games under the rewards tab but it still doesnt track the games being launched hence it isnt giving any silver. I think Cortex isnt even detecting the games through the games tab so I guess Cortex doesnt even know if we installed WoT or not.
     
    DRIFT_IT likes this.
  14. Wuzzer

    Wuzzer New Member

    Yup same here. When I try to launch WoT from the cortex UI, it won't track. It just sends me to the website of razer telling me to download the WoT client which I already have installed.
     
  15. Sliproach

    Sliproach Member

  16. Milesgamer856

    Milesgamer856 New Member

    Okay, thanks for letting me know.
     
  17. 0V3R_K1LL

    0V3R_K1LL Well-Known Member

    I have tried the US version too. It doesnt track both the EU and the US game installs.
     
    DRIFT_IT likes this.
  18. Wuzzer

    Wuzzer New Member

    Same, I'm unable to earn any using the US launcher
     
  19. kennethyha

    kennethyha Active Member

    Same here.
     
    0V3R_K1LL likes this.
  20. Sliproach

    Sliproach Member

    Still having this problem, have tried everything i can think of i now have WoT installed NA and EU client on every possible drive on my pc an no matter where i run it from it won't register as earning silver
     
    kennethyha likes this.
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