Not charging after Windows Reset | Razer Insider

Not charging after Windows Reset

  • 3 January 2023
  • 1 reply
  • 9 views
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Hey Guys,

I just bought a Razer Blade 14 2017 (RZ09-01953E72) from a friend and he requested to format Windows and make a fresh install. I used the Windows Reset option, removing everything and using "Cloud Downloading" option.

It worked well, then I started to download drivers from Razer Support website, making sure that firmware is up to date.... But when I plugged power supply again it doesn't work! The notebook identify the power supply, start charging but ~10 seconds later it stops... And this cycle keeps going, charging, stop charging, charging, stop....

Another important info: when I plug Batocera USB Drive (a linux distro for gaming, bootable from USB), notbook charges normally....

I would love to have some help, because my english isn't that good and my google search's didn't find anything helpful...

Thanks in advance!

1 Reply

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UPDATE: I found that the best way to make a fresh install is using a Razer Blade System Recovery Image... I did the process, downloaded the image for my model, formated a usb stick, transfered files to the usb..... Then when I booted using usb stick;

System checking...........
System Recovery Failed. Please try again.(error=3)

The "Start Recovery" button doesn't work, just "Exit & Shutdown".

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