Not having wrist replacements for 200$-worth keyboards is unacceptable | Razer Insider

Not having wrist replacements for 200$-worth keyboards is unacceptable

  • 10 June 2022
  • 1 reply
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My hunstamn Elite keyboard's wrist rest worn out a long time ago after 2 years of use.
This is somerhing that is happening to A LOT of us using Razer keyboards and we just have to deal with it since Razer just tell us "wait, someday maybe we will restock" but they never restock, they just expect us to buy a new one(The wrist rest they sell right now don't fit or doesn't have the light bar).

I don't think this is a "we can't produce it" problem, is more a "we want you to buy a new one" and I have proof of stuff like this happening inside Razer:
A lot of my friends,including me, got out volume wheels broken. Razer told all of us that it could not be solved and those outside the warranty period just had to deal with it, but the truth is that this is a super common problem and the solution to most of these cases is just using some contact cleaner on the wheel and it's done. Every one of my friends that tried that got the problem solved, but Razer didn't tell us anything about that easy solution.

My point is that Razer should restock those wrist rest or at least give us a solution, like sending the cloth so we ourselves can change it. ANYTHING WORKS.

Not having that support for something they know it will broke in two-three years for most of us is unacceptable.

Razer, treat us right and do something instead of telling us to wait forever.

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they should have them for sure. I have a Blackwidow Elite as well, and replacing the leather on the wrist rest was easy, but it doesn't have the lighting that the Huntsman (which I also have) does, so it's easy.