Not receiving zSilver for Mogul Friend Referral

Discussion in 'Razer Gold & Silver' started by J.O.Z.Y, Dec 26, 2018.

  1. J.O.Z.Y

    J.O.Z.Y New Member

    I've referred two of my friends using the mogul friend referral link in hopes of earning 750 zSilver (540 zSilver away from a mouse pouch and I must redeem by this month due to expiry) but none of my referrals appear in the mogul reward page. I've emailed mogul support but there hasn't been a reply in days. Anyone experiencing similar issues and have suggestions on how I can get help?
     
    kennethyha likes this.
  2. 0V3R_K1LL

    0V3R_K1LL Well-Known Member

    Your referrals need to verify their accounts as well, so they need to check their email for the mogul email and click the link to verify the account.
     
    VoorheesMMA, J.O.Z.Y and DRIFT_IT like this.
  3. J.O.Z.Y

    J.O.Z.Y New Member

    My friends cannot find the email but have verified their phone numbers and zVault accounts. Unfortunately, I still have yet to get my zSilver rewards

    Update: I've referred 3 friends already but have yet to receive any zSilver. They have all checked their emails but did not receive any verification emails....
     
    Last edited by a moderator: Feb 4, 2019
  4. Tanav584

    Tanav584 New Member

    yeah this is happening with me and me and my friends have tried everything
     
    DRIFT_IT likes this.
  5. VoorheesMMA

    VoorheesMMA Well-Known Member

    hmm odd ive done all 10 , have your friends done the link through your referral? not just created a new account with another tab
     
    DRIFT_IT likes this.
  6. J.O.Z.Y

    J.O.Z.Y New Member

    Yes they have
     
  7. 0V3R_K1LL

    0V3R_K1LL Well-Known Member

    Tell them to check their emails. You need to verify your account in order for you to receive the referral zSilver. Other than that I think you should contact mogul support since mogul isnt directly linked to Razer support. Their support staff might be able to help you better.
     
  8. Preystation

    Preystation Member

    Aww. things you guys do to get those measly zsilvers.
     
  9. 0V3R_K1LL

    0V3R_K1LL Well-Known Member

    Every little bit counts. :stuck_out_tongue_winking_eye:
     
    Kenserky likes this.
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