Not receiving zSilver for Mogul Friend Referral

Discussion in 'Razer Gold & Silver' started by J.O.Z.Y, Dec 26, 2018.

  1. J.O.Z.Y

    J.O.Z.Y New Member

    I've referred two of my friends using the mogul friend referral link in hopes of earning 750 zSilver (540 zSilver away from a mouse pouch and I must redeem by this month due to expiry) but none of my referrals appear in the mogul reward page. I've emailed mogul support but there hasn't been a reply in days. Anyone experiencing similar issues and have suggestions on how I can get help?
     
  2. 0V3R_K1LL

    0V3R_K1LL Well-Known Member

    Your referrals need to verify their accounts as well, so they need to check their email for the mogul email and click the link to verify the account.
     
    J.O.Z.Y and DRIFT_IT like this.
  3. J.O.Z.Y

    J.O.Z.Y New Member

    My friends cannot find the email but have verified their phone numbers and zVault accounts. Unfortunately, I still have yet to get my zSilver rewards
     
  4. J.O.Z.Y

    J.O.Z.Y New Member

    Update: I've referred 3 friends already but have yet to receive any zSilver. They have all checked their emails but did not receive any verification emails....
     
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