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Try the New Razer Synapse and Chroma app Open Beta. With hundreds of devices supported now and more to be added monthly.
I have my razer blade 15, its always going blue screen when playing games (video dxgkrnl fatal error).I tried to reset Windows, update Windows 11 and graphics driver also, but this error keep occurs, any suggestion?
Yet again another failure from Razer… endless problems continue. My Basilisk V3 wired mouse suddenly stopped working, my laptop can’t see the device, synapse can’t see it, device manager can’t see it, firmware updater can’t see it… Basically there is no electricity power it receives when i plug it in. I didn’t drop my mice or something, it was perfectly fine yesterday night. I tried every method you can think of, sleep mode PC fix, uninstalling usb drivers, updates, re installing synapse, everything. It just feels like my mouse is dead on the inside for no reason. When i first bought it, without any drivers or synapse, it would still get the RGB light going on and my PC would detect a new device. But now, there is no power inside my mouse. No light. Nothing happens when i plug it in or out, it just looks DEAD. And yes i tried different usb ports but not a different PC yet. How am i gonna fix this?
Hello, I bought a Basilisk V3 X Hyperspeed and I love it. While there is nothing wrong with the mouse usually I try to keep my things updated. The mouse firmware appears to be on 1.0.5.0. The “Software and Firmware Updates for Razer Peripherals” page does not list the V3 X Hyperspeed firmware currently. Is that a mistake? How can you update the firmware for it?
my razer mouse basilisk v3 does not working after update new version of razer software, when plug in usb keep connect and disconnect, what problem is it? how to upload video at here
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Hi, I require a invoice for my recent purchase made as a guest. I’ve also now created a Razer account and would like my guest purchase added to my account history.Please can someone from Support help me with this issue. Thanks
My native language is not English, I use a translator, sorry in advance.I wanted to enable 7.1 sound, but this requires a serial number and this caused 3 problems1) I found the serial number, but it is partially erased, some numbers are not visible, but the barcode is fine.2) when I launched the official Razer program for 7.1, the computer stopped recognizing the microphone3) how to put the ear pad of the left earphone back))
Purchased this unit for use with my Windows 10 PC in May of 2022. Working great until a week ago. No response from the USB dongle so I am forced to use the headset as wired which is not ideal. Steps I have taken to correct the issue:-Uninstalled / Reinstalled razer synapse software-Nari firmware updater-Razer Nari Pairing utility-Nari Dongle Recovery tool All unsuccessful. Dongle is not responsive to the paring utility and is not detected by the recovery tool
Hello!I am having an issue where if I click a side button, rarely it will spam the button (for example 3333333 if button is set to 3) until I press it again.
Sup Razer developers! Could you implement in Synapse an option to immediately stop free-mode scrolling after I scrolled using Smart Reel? When I used my old Logitech MX Master before, it immediately switched in normal scroll mode after quick scrolling (and it was so cool), but Basilisk V3 Pro does not. It continues to use free mode even I scroll in the opposite side! And turns into a standard mode only after I stop using scroll + 0.5 sec (too long!). I wish to have an automatic brake (i. e. going into the standard non-free mode) when Smart Reel scrolling speed goes lower than some threshhold. Could you implement a checkbox in Synapse for that? Configurable threshold could be a bonus, but at least a checkbox right under “Smart Reel” one.
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