Old Email Address | Razer Insider

Old Email Address

  • 3 April 2021
  • 3 replies
  • 26 views

I signed up using my facebook account (my fb email address is updated) but in razer gold the authentication is my old email and as far as I know it's been years that I don't have any access on that email address. I already reloaded my razer account but I can't top up because of the authentication.

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3 Replies

Userlevel 7
babymitch16
I signed up using my facebook account (my fb email address is updated) but in razer gold the authentication is my old email and as far as I know it's been years that I don't have any access on that email address. I already reloaded my razer account but I can't top up because of the authentication.

Hi @babymitch16,
You can try to change your email at this link https://razerid.razer.com/account/email
As I was saying the 2 step authentication is my old email that I don't have access anymore. I can't change anything because of that.
Userlevel 7
babymitch16
As I was saying the 2 step authentication is my old email that I don't have access anymore. I can't change anything because of that.

Hi @babymitch16,
Previously, they doesn't allowed us to change email if you couldn't remember your old email due to some reasons.
However, you will need to contact Razer Support to get better advice on this issue.