On-Board Memory not saving profiles for mouse or keyboard

I assume this is an issue with Synapse, I have this issue where when I try to use the drag and drop function to save profiles onto my devices onboard memory the selected profile moves a little and then freezes, if I continue to hold the selected profile and move my cursor off the application and move it back I can suddenly drag the device though I cannot drop the selected profile into the onboard memory for either my BW or Basilisk V2.

And to clarify I am not trying to set lighting profiles, I am trying to set macro and keybind profiles

 

I have also reached out to Razer support and it was ultimately no help. I have uninstalled everything razer including device drivers, deleted files and no luck

 

So, I have created log files but I deleted the logs I will redo the logs. I did log into a guest user account with the issue still persisting. I will reset the mouse and keyboard. I think the issue might be linked to my Synapse cloud

Edit: To clarify after messing with my synapse app some more it seems to be a software issue with the drag and drop not working

 

I have the exact same issue any fix?