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Orbweaver Chroma not detected by Synapse even after fresh install

Discussion in 'Razer Support' started by Baranthus, Oct 24, 2018.

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  1. Baranthus

    Baranthus New Member

    Hi all.

    I've received my Orbweaver Chroma today and thought Synapse would automatically detect it.

    It didn't.

    So now after 2 hours of reinstalling, device management, updating/reinstalling drivers ET AL, ETC. I'm close to giving up.

    I feel I've tried everything. FWIW, Synapse detects my Razer Naga Trinity.

    Please help
  2. FatKidWanderer

    FatKidWanderer Well-Known Member

    Hello, @Baranthus! For the Razer Orbweaver Chroma, make sure you are using the Razer Synapse 2. You can get the installer on this link.
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