Order from Australia / Import Taxes | Razer Insider

Order from Australia / Import Taxes

  • 5 September 2021
  • 1 reply
  • 165 views

Hi there,

After spending a lot of time on chat, I got disconnected.

It was about ordering a laptop on Razer Australia and I am worried about the import taxes. Are we getting charged for the taxes by Razer and/or by the customs via Fedex at delivery?

I am worried I will get charged few hundreds dollars on top of the AUD3749 that i will be paying Razer.

I understand it is in the FAQ, but it is so vague on what we are paying. Support guy in chat told me Razer has changed their process and now the taxes are included in the total price (AUD3749) and Razer transfers the taxes to the government of the destination country.

Has anyone ordered from Razer Australia to deliver in Australia recently?

Previous post from 2018 shows that customers had to pay extra at delivery.
/razer-phone-2-dont-buy-from-razer-store-if-youre-from-australia.45067/

I hope you can help me.

Thanks

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1 Reply

Userlevel 5
If you don't mind, can you PM me your case number with our support team? I can use that to review your previous interaction with them and confirm your inquiry. Let's continue our conversation there.

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