Paid to Play - What's next?

Discussion in 'Razer Gold & Silver' started by mltan, Nov 9, 2018.

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  1. mltan

    mltan CEO Staff Member

    Well, we're rewarding our customers - they're the ones who don't make death threats.
  2. PT.Singer

    PT.Singer Jedi Master

    **I'm wondering if a mod is going to come through and put the two consecutive replies that @mltan made into a single post** ^^^ @kajira I dare you. ;)
  3. xCryptik

    xCryptik Well-Known Member VANGUARD

    Let's all hope that Paid to Play will make a comeback with new rules and features! :rolleyes:
  4. Undefin3dLaptop

    Undefin3dLaptop New Member

    To reward Razer customers, if you're able to see if Razer products are hooked up and being used via Cortex, then you could consider bonuses for how many peripherals you're using. Like 1 zSilver per hour of gaming is given to someone using a Razer mouse. That is doubled if a keyboard is attached. Tripled if a headset is linked up as well. It'd be incentive to have a Razer peripheral collection then. Pretty happy with my Deathadder Elite. I have two! One at home and one at work ;)
  5. evilchargerfan

    evilchargerfan Well-Known Member

    a multiplier system for those who are "bought in" to the razer eco system …. now that's an idea I can get behind
    ARMOR_152 likes this.
  6. thehitchno

    thehitchno New Member

    That doesn't make sense. It seems like you're punishing the people who were trying to get into the ecosystem but couldn't afford it. And instead of say going after the abusers civilly or criminally you're letting them dictate how things will go in the future. I will guess...within 3-6 months, you'll see stupid people doing stupid things, and knowing that because you've bowed to outside pressure, will bow again. Then it'll become a case of rinse and repeat, because they know every time they do something you'll act in a manner that they know will screw over other people.

    Well whichever, but turning your nose up at people as potential news customers hasn't worked for any company yet, especially one that doesn't have a dominant marketshare. And actions that effect the community, are more likely to cause a wider amount of negative feedback.
  7. H00dy

    H00dy Well-Known Member

    @mltan Once again, thank you very much for zGold and zSilver idea, I've earned some great equipment that I wouldn't get in other way. Really appreciate it and truly sorry for all the complainers.

    @thehitchno It's not about punishing but about REWARDING, sorry you don't understand that after a year in the community. Won't write nothing more because I got warned once for similar discussion ;)

    @shmekermeister @Blazespot We all know that the problem is not AFK but multi accounts, as P2P as Mogul are "overexploited" that way.

    Really admire mltan that he wants to go through that again.

    Keep it up RAZER :green_heart:
    Thorj and ARMOR_152 like this.
  8. shmekermeister

    shmekermeister Well-Known Member

    I agree, multi accounts are problem on both platforms, even though on PtP multi accounts = AFK (since you can't play on multiple PCs).
  9. thehitchno

    thehitchno New Member

    No, it's exactly that and I understand it perfectly. This entire thing screeches "someone saying we need to squeeze more profit and this xyz thing is costing too much." It *is* a publicly traded company after all, and SEA is in a downturn. It's punishing the people at the lower end, this is a 180° that they teach you in marketing classes. You want more warm bodies, you want more people to have a chance to see your product, get your product, and create brand loyalty. Razer is in a niche market, but the only thing that stops more people getting there is the "entry barrier" point. The whole idea is to give people enough chances, to offset costs, win something or whatever else. You want them to feel like they're gaining something so they could get something and feel a part of the community.

    This is why all those food saver/coupon card/point systems were so popular for so long. You kept going back, you kept buying - something, even if it's via word of mouth on a product to more people. In turn you became valuable and felt you were valuable. In this case, they're gutting out the part where people could get discounts, chances to win, ways to earn points and I'll bet in the next 6mo they'll try pushing an "elite" low-scrip payment system that gives you discounts at "partner" storefronts. This of course is where those point system/coupon cards/food saver things ended up in the end as well, and companies simply burned loyal customers because of a short-term gain.
  10. Joikansai

    Joikansai Well-Known Member VANGUARD

    Yes I’m in on first point, maybe a limited products gifts for loyal costumers who always buy your products every new one comes out with something special like the mugs holder:big_grin_:. With Razer ID you can notice how many products a user purchased right. It was also nice P2P but yes poeple always want more and more, it’s really difficult I believe to control. Putting focus on existing loyal costumers will invite more new loyal costumers imo, starting for users who use Razer as their main PC, like Blade stealth, Razer Core and Razer Keyboard mouse as pheriperals with Razer Phone as his mobile device;)
    ARMOR_152 likes this.
  11. PT.Singer

    PT.Singer Jedi Master

    So what about the headsets that aren't USB, and that the system won't be able to see? What about things that are used constantly but don't ever get to be recognised unless you have a photo with all of your Razer gear together - like a Razer Mouse Bungee, or the myriad of Razer Mouse Pouches or bags that some people would have (I have a Razer Mouse Pouch for most of my individual Razer mice), or non-Chroma Razer mousemats?
  12. Joikansai

    Joikansai Well-Known Member VANGUARD

    I’m thinking about gold member, maybe if you have such things, some of them comes with serial numbers that could be registered on Synapse right, so more pheriperals or Systems you have, you get some point to achieve some level membership (gold/silver/bronze) that could effects earnings system if there’s any, it’s like supermarket point card, more you buy you get more it:rolleyes:, i don’t really use such point card though:big_grin_:, wait Starbucks has something similar isn’t it.
  13. Dunyas

    Dunyas Active Member

    1) This IMO is a necessity. Opening free accounts to grind for a chance at physical goods is dumb, especially in a salty community like gaming. People get angry when they play a game that they have no chance on winning. You need some way of limiting the amount of people taking place as well as the amount of points going out. This allows people who actually put time into the program to have a fair shot at a reward. You said that about month of grinding points could get you as firefly when you announced zSilver. That isn't a good thing when you are only handing out a couple hundred of them and you have a couple million people grinding for them. You need to be able to control people playing and points being earned, especially in a global promotion.

    2) I'm not a fan of zGold for reason's I won't get into here. That said, you are probably right with this one. Collecting zSilver by users of zGold should be the main way of earning zSilver. Using zGold would directly hand back Razer something for getting zSilver. It should be expected that zSilver being handed out as a promotion would supply a collector a greater amount. But that doesn't mean Razer shouldn't look into other promotional issuing of zSilver, such as sponsored paid to play events. But again, these have to be thought about in terms of geographic locations. It seems that zGold as well as other promotions favor SEA. Other aspects favor the states. You can't have everyone competing in the same game for the limited prizes and offering better rules for some vs. others and not expect a table to be flipped over. It seems the zVault revamp is looking to fix some of this. So I believe you guys are on a much better track.

    3) Secondary ways have to exist. It's also better to allow some passive collection. You have to make make zSilver collectible for people on the regular in order to keep people interested, especially with the expiry date. It's pointless to have people collect these points if they can never collect enough to use. Paid to Play originally did this. One could play and not even realize they were collecting points until they could get something. I feel the goal should be to create a system where people grind without knowing they are grinding. The original Paid to Play was much too generous. It's was worth it to grind. Don't do that. Mogul's current setup of zSilver as prizes is nice and all, but it's too stingy to keep people's attention. You need to find a balance. That balance also has to make sure the redemptions are feasible. Mid to high-mid tier prizes should be available to most people who save every non-zGold point within the year expiry limit.

    4) You have to limit things. Period. You have to limit as many sock puppet accounts as possible.Free points for everyone sounds great, but when it becomes free points for my 50 imaginary friends to get me free stuff, you make the whole program not work. You have to have some sort of account verification.

    5) How long have to been on the internet? You can't threaten trolls. The more you threaten them, the more powerful they become. Seriously, people complain just to shut things down. This is why you need some way of verifying accounts. So you can single out the problem makers instead of punishing everyone for the idiots who call in bomb threats. It seems most of the anger idiots had with Paid to Play is that it benefited people who started collecting earlier and it took too long to collect the needed points to get what they wanted. That isn't/can't going to change. They are still going to complain and rage. Maybe more so because they might not be included anymore. It's the some problem when a service transitions from free to a paid. If you feel this is too much of a problem, you should just do away with zSilver because you can't stop trolls on the internet, you can only ignore them or counter-troll.
  14. mltan

    mltan CEO Staff Member

    It's not punishing people outside the ecosystem - but rewarding the ones in our ecosystem. As simple as that.
  15. FrozenFireVR

    FrozenFireVR Well-Known Member

    That is a point I didn't think of before. What if somebody (maybe a customer that didn't like his poor friend using the same gear, or a shareholder or employee or anybody really, there can be numerous reasons), didn't like Razer giving away gear? They could just make a couple posts or send a couple messages and have the program cancelled to their will.

    Maybe that's what has happened even.
  16. Killi8n

    Killi8n Well-Known Member

    I dont know where is a problem, just replace the paid-to-play system with the same system as faceit where you get points for playing matches. Mogul arena has it. Unfortunately with the "Region Restriction" system.
  17. Bangerzzz

    Bangerzzz Active Member

    Mogul Arena would be an awesome way to earn, but it REALLY needs A LOT of SERIOUS work.

    Currently, 99.5% of events are in ASIA. That effectively eliminates US and EU users to participate in them due to server location and time of those events.

    It also needs to support more current games like PUBG, Fornut, CoD etc.

    Those are the 2 biggest issues with Mogul Arena as before Razer Arena was shut down, it was pretty good and enjoyable since I could actually compete in CSGO tournaments.
    shmekermeister likes this.
  18. shmekermeister

    shmekermeister Well-Known Member

    This and multiaccounts on Esports Elite. It's the same problem that PtP had.
    Tackertyp and ARMOR_152 like this.
  19. Killi8n

    Killi8n Well-Known Member

    What ? no its not u will just play normal matches in games and for this you will get some points(zSilvers) look at Faceit system...
  20. shmekermeister

    shmekermeister Well-Known Member

    In that case, I am all for it! But I am talking about the current state of the system.
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