Hello, I recently got the Razer Viper 8KHz mouse and I have a huge problem with it. Every time I power on my pc, the mouse is not working (it does not get powered on via USB) and I need to replug it for it to start to work. It is really annoying to do this couple of times every day.
I did not install any drivers for the mouse as I did not see any info to install anything except for synapse.
Edit: Windows 10 installed drivers for me apparently.
I tried to fix it by tinkering with the BIOS, but the only thing that could potentially mess this mouse startup was the quick boot option that was partially invoking USB ports at the start, but the problem is still present.
I think the mouse is ok, I got it literally 2 days ago, it has arrived in perfect condition the box was not damaged. Razer synapse picks it up as well (I have other Razer products, keyboard, that works just fine). My last mouse (Tracer Sniper) worked and still works fine.
I don't know what to do, please help.
Motherboard: Gigabyte GA-B250-HD3P (I plug it into Motherboard's USB port)CPU: Intel i5 7500
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I have the same problem. I have to replug it to get it working on every single pc start-up.
I also can't use more than 1khz otherwise the games are stuttering.
I also can't use more than 1khz otherwise the games are stuttering.
Smittenbitpulse389
I have the same problem. I have to replug it to get it working on every single pc start-up.
I also can't use more than 1khz otherwise the games are stuttering.
Update frimware for Viper 8khz and it will be fixed.
https://mysupport.razer.com/app/answers/detail/a_id/4540/~/razer-viper-8khz-firmware-updater-%7C-rz01-03580
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