PLEASE HELP

Discussion in 'General Discussion' started by M7MDXFEAR, Aug 3, 2018.

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  1. M7MDXFEAR

    M7MDXFEAR New Member

    I am about to buy 2018 razer blade stealh ... and I am worried about cs since I live in Egypt so it would be hard for me to contact cs if the laptop has any issues even tho i really love this laptop and I'm into it
    any bits of advice?
     
    Gabri110, pancholr and jackcastrov like this.
  2. noodle_dude

    noodle_dude Member

    Where are you planning to buy the Blade? It might be hard to deal with CS if you're living in Egypt in case something's not good with your laptop.
     
  3. misterg36

    misterg36 Active Member

    Consider buying one through Amazon or a local reseller in Egypt (CHeck what the return policy is). In the UK you can return pretty much anything for any reason within 14 days or 30 from Amazon(again UK).

    At this point they will usually refund/arrange the return shipping. After that you have to ship the product back if there is an issue.

    I've found Razer Customer service do a good job of solving your issues, you can use the web chat from anywhere in the world.

    If you need to send something back to them for repair/replacement then it's probably no different from any other computer manufacturer.
     
  4. Jenjar

    Jenjar Well-Known Member VANGUARD

    Better to buy from a third party retailer in that part of the world, since dealing with Razer support from over there to get the laptop fixed / RMA'ed if it needs to would be a pain going over boarders and such, and then coming back. Find somewhere close with a 14 or 30 day return policy, and use the laptop as much as possible before that time is up to find any problems, and return it to the store before contacting Razer (If the store will accept it).
     
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