Discussion in 'Razer Synapse' started by MoonDropStar, May 1, 2019.

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  1. joey_sfb

    joey_sfb New Member

    Don't understand why Keyboard and Mouse driver needs to be online 100% of the time. Incredibly intrusive.
    Isobara, Munchy22 and KLHr3 like this.
  2. F3nom

    F3nom New Member

    Please add offline mode!!!!
    Isobara likes this.
  3. Catnippy

    Catnippy New Member

    i've been getting tired of this for over a year, at this point i am just considering selling this keyboard and mouse and buying a set that isn't held back by awful software.
    Isobara likes this.
  4. joey_sfb

    joey_sfb New Member

    Isobara likes this.
  5. wvijell643687

    wvijell643687 New Member

    TL:DR (too long: didn't read)

    Razer Synapse Ver. update now has a Guest login feature that lets you use your Razer devices without login or internet connection. You can store your device profiles locally on your computer instead of using Razer's cloud.



    - Before you do anything, export/backup your current device profile locally to your computer so you won't have to redo your keybind/lights.
    - Download the new Razer Synapse. After you login as "Guest" go ahead and import your old profile settings to the new profile.
    - Turn off your wifi/internet and try a couple things to make sure your Razer device is working.

    Back Story:

    - My Razer Tararus v2 keypad stop working yesterday while playing a game online. Internet, game and discord still worked fine.
    - I can still use the keypad, but my keybind profile was saved to a Razer's cloud via Razer Synapse so there was nothing I could do until Razer Synapse re-connected to the cloud.
    - I talked to 2 different Razer Tech Supports using the Live Chat feature, but they both told me that if the Razer Synapse 3 disconnects, I can't use my Razer Device. Period. No other options.
    - I searched Razer's website, forums and Reddit, but same answer.
    - Finally found the link above to tomshardware written 1 year ago and was able to get my keypad working without login and internet connection.
    - Razer's own website and forums do not have any info on this and both Razer Tech Supports were not aware you could just login as a Guest to use Razer devices without internet.

    Who knows?

    Good luck.
    tj122009, ruxozheng and Banna-Nah like this.
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