Plz help my Razer Blackwidow keyboard is key spamming | Razer Insider

Plz help my Razer Blackwidow keyboard is key spamming

  • 3 January 2022
  • 2 replies
  • 14 views

I bought this keyboard during vacation but when every I plug the keyboard in it light up normally but for some reason after like 5 minutes later the bottom row changes color and the key start to spam. If I plug and unplug it, it still spams. I have to wait about 30 or more minutes to plug it back in so I can work but then it happens again. I try test on other computers and it did the same thing, I try to install and reinstall drivers and complete wiped synapse but it still does the same. What can I do to fix it? I would really appreciate if you can help.

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https://drive.google.com/file/d/1hs2C_sELGwNYksRZ1l_UUZQrv5WQhduQ/view?usp=sharing
Userlevel 7
You pretty much covered all the suggested troubleshooting steps already, so I'm inclined to believe that this is a hardware issue. Please message me your keyboard's serial number to check the exact model. I will also use that to validate the warranty status of your device and look into your RMA options.

Locking the thread to curb the conversation to PMs.