So I recently had my rp2 repaired because the charge port was screwed up, ie: difficulty charging/ no audio from headphones. Well it came back in the mail yesterday and now it has a new issue.
Now, the audio works beautifully. Except for when I unplug my headphones. I have the Razer dongle and I also have a converter for 3.5 mm and also charge so I can use headphones and charge simultaneously. I have the problem with both dongles. I will plug my headphones in and can hear game media etc, but when I unplug, there is NO sound from the speaker. And Razer support was a lot of help telling me to "make sure your phone audio is turned on and not on silent." Yeah no shit. I have to restart the phone in order to hear external audio. Any solutions? Or should I just go ahead and buy a different phone?
This topic has been closed for comments
Userlevel 7
I dont have android phone so it's hard to recommend you something. If you cant turn or switch something in android os make backup of your phone so you dont lose any data and make factory reset and see what will happend if this is just some setting this will solve it if issue is deep and you have 100% sure your dongle/headphones are working it can be hardwere problem.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.