So I am typing the serial number correctly but an error message pops up saying the serial number is unknown was wondering if anybody could help.
Thanks.
This topic has been closed for comments
Userlevel 6
Hi there! Can you share a screenshot of the error message?
Userlevel 7
- Razer Support
- 7595 replies
-
12 August 2019
Hey @xNEONiCONx! Thanks for the screenshot. Let me take over this thread since my colleague, Red Panda will be out for 3 days. By the way, we removed your post for security purpose. Also, this will protect your product information from counterfeiting. By the way, please try changing the second character as number zero "0" instead of the letter "O", and see if it helps.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.