Problem with Kraken Kitty Headset in Discord.

Discussion in 'Razer Support' started by huegel12345, Jun 22, 2021.

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  1. huegel12345

    huegel12345 New Member

    Hey,
    everything works normal until i start streaming something or even clicking on the stream button. Then theres a noice and i cannot hear audio anymore, but they can still hear me. If i switch my audio device, it works until i open the thing im streaming. If i reconnect the voice channel it works again until i start a new stream.
    Sometimes it randomly starts making weird noices and muting itself and i cannot hear audio for a short time.
    I have the newest version of Razer Synapse and tried many things but nothing worked. Pls help me.
     
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Have you tried disabling the Razer Synapse in the background and check if it behaves the same? Did you try to reinstall the streaming platform that you are using? Isolate the behavior of your Razer Kraken Kitty by following the steps from this link. Let me know how it goes.

    *Thread locked to curb the conversation to PMs.
     
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