Problem with profiles

Discussion in 'Razer Support' started by readman60, Jul 30, 2019.

  1. readman60

    readman60 New Member

    I recently bought a blackwidow elite keyboard and I wanted to import a profile from the workshop, however I need synapse 3 files instead of chroma files. Do these profiles only work with chroma products?
     
  2. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    Thanks for posting your inquiry here. And yes, these profiles are made for Chroma enabled peripherals. Ensure to select Razer Synapse 3.0 profiles only since your Razer Blackwidow Elite is compatible with it. You can click this link to download our Chroma workshop profiles.
     
  3. palmfighter

    palmfighter New Member

    not working these files.. import still broken??
     
  4. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    Thanks for letting me know. Please send me a PM together with a video or screenshot showing the difficulty importing these profiles from our website. Let's continue from there.
     
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