Problem with Razer DeathAdder Chroma

Discussion in 'Razer Support' started by Dolfyy, Sep 27, 2021.

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  1. Dolfyy

    Dolfyy New Member

    So my DeathAdder Chroma was working prior too a reset of my PC :rage:
    All lights working, clicks work. Mouse can be moved but barely. Tried cleaning the sensor but nothing :expressionless:
    I installed Razer Synapse and Synapse 2.0 as prompted by Razer Synapse :neutral_face:
    Synapse 2.0 doesnt pick up my DeathAdder, But it will show up in Razer Synapse (will only prompt for synapse 2.0) :confused:
    I was thinking driver issues but the DeathAdder Chroma isnt in the below links list: :sweat: :link:
    Im running Windows 10pro 64bit :clap:
    I also have a Blackwidow Chroma keyboard that is having no problems:ok_hand:
    Any help, greatly appreciated :thumbsup:
  2. Razer.GuitarScar

    Razer.GuitarScar Active Member

    Is it possible for you to connect your device to a different computer and check if it has the same issue? Do you mind sending me the serial number via PM? That way, I can verify its model and look into possible solutions. I'll pick it up from there.

    *Thread locked to curb conversation to PMs.
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