Problem with Razer DeathAdder Chroma | Razer Insider

Problem with Razer DeathAdder Chroma

  • 27 September 2021
  • 1 reply
  • 9 views
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So my DeathAdder Chroma was working prior too a reset of my PC 😡
All lights working, clicks work. Mouse can be moved but barely. Tried cleaning the sensor but nothing 😑
I installed Razer Synapse and Synapse 2.0 as prompted by Razer Synapse 😐
Synapse 2.0 doesnt pick up my DeathAdder, But it will show up in Razer Synapse (will only prompt for synapse 2.0) 😕
I was thinking driver issues but the DeathAdder Chroma isnt in the below links list: 😓
https://mysupport.razer.com/app/answers/detail/a_id/4166 🔗
Im running Windows 10pro 64bit 👏
I also have a Blackwidow Chroma keyboard that is having no problems👌
Any help, greatly appreciated 👍
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1 Reply

R
Userlevel 4
Is it possible for you to connect your device to a different computer and check if it has the same issue? Do you mind sending me the serial number via PM? That way, I can verify its model and look into possible solutions. I'll pick it up from there.




*Thread locked to curb conversation to PMs.
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