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Problem with Razer Nari headphones

Discussion in 'Razer Support' started by Bonzo2004, Jul 19, 2020.

  1. Bonzo2004

    Bonzo2004 New Member

    Month ago I have bought Razer Nari. Everything was fine until 5 days ago I tried to connect headphones to the computer and there was notification about that computer cannot read USB device. USB port is working, headphones are working cause I tried both with another device. I also tried to reboot my computer but there is still "USB device not recognized". I have no idea what to do. Can someone help me?
     
  2. NK.33

    NK.33 Active Member

    uninstall the drivers through device manager and tick delete drivers - then make sure synapse 3.0 is installed and then re insert the usb and turn the headphones on they should then be installed
     
  3. G_Leland

    G_Leland Member

    Try to use dongle recovery tool,
    mybe it will help.
     
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