Problem with SD card

Discussion in 'Razer Support' started by Pineappleautoretro485, Jun 27, 2018.

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  1. I had just started using Razer phone and I am frustrated that the phone does not recognize my SD card.

    It is a San Disk 400 GB SD card. In both windows and Linux the content of the card are recognized accurately. So I know that there is nothing wrong with the card itself, but the Razer phone File Manager and QuickPic apps don't even recognize there is a SD card installed.

    Please help.
    Last edited: Jun 27, 2018
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Yoh! Can you post a screenshot of the Storage Settings? There is a good chance that the SD card needs to be reformatted to match the file system of the phone.
    Pineappleautoretro485 likes this.
  3. Razer.Caziel - you are indeed the Lightbringer !

    I checked Setting after reading your suggestion, and sure enough it suggested that I reformat the SD card. Probably because Razer phone only recognises FAT 32 file system ? Once I did the SD card is now read fluently by the phone. The only trouble is everything was wiped off when the SD card is re-formatted, and so I had to transfer files to the SD card again .. and it took hours and hours. Anyway appreciate your support .. !
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