Problems importing profiles into BW X Chroma with Synapse 3

Discussion in 'Razer Support' started by Troop2999, Jun 17, 2021.

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  1. Troop2999

    Troop2999 New Member

    Today I tried downloading a Blackwidow x Chroma profile (Beer - by Fish) and the problem is that when I go to the import section and browse the files it won't show the profile file that i've downloaded.
    The file has a .ChromaEffects extension and it still won't show.
    Right next to the file browser at the bottom of the file explorer there is an option so it only shows files with a certain type of .extension, and the only extension that it'll let me show is .synapse3 and not .ChromaEffects.
    I've tried changing the extension of the profile file to .synapse3 and yes, it does appear on the import file browser but it won't let me hit the import button. Any solutions?
    Thanks :)

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