Problems with hardware achievements

Discussion in 'Razer Support' started by Apocalyciouss, Feb 1, 2021.

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  1. Apocalyciouss

    Apocalyciouss Well-Known Member

    I own a Basilisk v2, it is registered and plugged in, Synapse was able to register it.

    The achievement for owning a Razer mouse has still not been given to me, same with the "fully decked out" achievement, as I have the other two achievements for the Headset and Keyboard.

    Some help would be appreciated
     
    deefsea likes this.
  2. Sye_The-Vie

    Sye_The-Vie Well-Known Member VANGUARD

    Some RAZER silver awards have a delay.
    If nothing happens after a week, contact the RAZER support

    Some awards can be achieved by uploading a picture of your Battlestation to the RAZER forums and tag a RAZER support person.

    Like the RAZER offline event awards
     
    deefsea likes this.
  3. crazy_Dionysus13

    crazy_Dionysus13 New Member

    Has this issue resolved for you yet? I'm having the same issue with my new Blackwidow V3. I registered it about a week 1/2 ago I think and I still haven't gotten the achievement. I'm wondering if I just have to wait for a little longer or do as @Sye_The-Vie says and upload a picture or contact support.
     
    deefsea likes this.
  4. Sye_The-Vie

    Sye_The-Vie Well-Known Member VANGUARD

    Hey,
    @Razer.Caziel
    @Razer.Speedcr0ss

    Please advise....

    Also I would like to know if Insiders purchased more than one of same type peripheral (keyboard or mouse), does zsilver achievement get stacked?

    Let us say, if I bought RAZER BW v2 and next year I bought RAZER BW v3, so I get total of 200 zsilver for my dedication~~~

    Or is it just a one time thing?
     
    Last edited: Apr 15, 2021
    deefsea likes this.
  5. Apocalyciouss

    Apocalyciouss Well-Known Member

    unfortunately it has not still, I DM'd a support member yesterday and they havent gotten back to be yet
     
  6. crazy_Dionysus13

    crazy_Dionysus13 New Member

    Okay, thanks guys, appreciate it. Have a good day :)
     
    Apocalyciouss likes this.
  7. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Thanks for the mention! That answer is no. Most of the Razer Insider achievements are a one-time reward only.
     
  8. AnipR15

    AnipR15 Active Member

    Yes it needs a little bit time to update. But I regularly contact one of the vanguard to help me with that achievement. But for now I still waiting for "HOIST THE COLOR" achievement. I did already send a picture on a thread inside Battlestation.
     
  9. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Thanks for sharing. Are you communicating with @Dekades?
     
    AnipR15 likes this.
  10. AnipR15

    AnipR15 Active Member

    For the past when i was just new to the insider, i am communicated with @Jenjar , since now I am unable to get an answer I did try to reach @Dekades , but got some questions unanswered..
     
  11. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Thanks for letting me know. Please be aware that Dekades' hands are full too. Anyhow, feel free to send other mods a PM should you have other concerns. I'll be locking this thread now.
     
    AnipR15 likes this.
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