Problems with order, payed with PayPal, cancel by RAZER.

Discussion in 'Razer Support' started by aj_wo, May 29, 2020.

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  1. aj_wo

    aj_wo New Member


    After ordering one of the laptops i payed with PayPal, however i got an e-mail of razer that the order has been canceld because the paymenth didnt work. While i look at my PayPal account it has been payed and is waiting for razer to accept (autorisation).

    Anyone have been trough this before? Or has extra idea's about how to?

    I've contacted the support with the order number, but now i'm afraid that i lost my money. Since this was my first time purchasing and hoping for that decent amounth of euro's it will go all and well in one time..

    Kind regards and already lots of thanks!

  2. fisiuwa

    fisiuwa New Member

    Did they respond to your ticket?
  3. aj_wo

    aj_wo New Member

    Nope, still waiting after two nearly 2+ days, really sucks can't do anything about this. If they don't react i just want my money back in stead of on hold at PayPl waiting for them to accept or not... I don't understand why this is so hard. Never had something like this before.
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