Problems with Zoom and Teams
When I try use my Razer Kiyo Pro with Zoom or Teams it is very unstable. It frequently stops working. Sometimes, I can stop and restart the camera, but eventually it stop working unless I restart the computer.
This topic has been closed for comments
Userlevel 7
- Razer Support
- 7595 replies
-
26 January 2022
mkades
When I try use my Razer Kiyo Pro with Zoom or Teams it is very unstable. It frequently stops working. Sometimes, I can stop and restart the camera, but eventually it stop working unless I restart the computer.
That's inconvenient. Did you try updating your camera's firmware? Please connect the camera to a different USB port and computer too and see if the issue persists. I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.