Product Code

Discussion in 'Razer Gear' started by Chromakid1989, Feb 12, 2018.

  1. Chromakid1989

    Chromakid1989 Active Member

    i know this is dicussed many times but everytime i typed in the right code for my Rogue, mouse pouch and keyboard case it keeps saying its invalid does anyone have the same issue for their razer gear
     
    FooLDP, 0V3R_K1LL and X4vier like this.
  2. Joikansai

    Joikansai Well-Known Member

    Try pm moderator or staff here, I had similar issue with my latest gear Razer Core, but some staff from Razer subreddit helped me, idk if I could register it yet though, always forget doing that, too busy...gaming;) But she gave me case number in case I’ll facing same issue this time.
     
  3. Chromakid1989

    Chromakid1989 Active Member

    i send in the support most of the product codes do that
     
  4. .Surf.

    .Surf. Well-Known Member

    Try and see if the code is similar on the product and on the box instead, it might be different and i think you need the one from the box.
     
    X4vier likes this.
  5. Chromakid1989

    Chromakid1989 Active Member

    the tags has the same one but I will check. I checked the brown boxes they have no black label so I think Im doing the right code since its not from a box but a clear bag however i use the PC on the razer mouse pouch v2 on the box but it didnt work
     
    Last edited: Feb 13, 2018
  6. Joikansai

    Joikansai Well-Known Member

    I had problem, couldn’t register it on last steps even entering the right number, the tab wasn’t click able. I found similar issue on Reddit and Razer staff there commented there, so she PMed me (also that guys with the issue) and made for me open case. I’ll look later if it solved...if I’ve time;)
     
  7. Chromakid1989

    Chromakid1989 Active Member

    'Thanks bro i emailed the staff here and sent a ticket and lets see what happens
     
  8. .Surf.

    .Surf. Well-Known Member

    Well i failed entering the code several times on some of my gear, but i was just confusing the product code and the serial number, and after a while i was pretty sure it's the good one and wasn't working still. But after a few more tries and even some restarts i got it.
     
  9. Chromakid1989

    Chromakid1989 Active Member

    did it many times i might try right now and lets see what happens. Nope same and I positive that i use the Product number
     
  10. kajira

    kajira Well-Known Member

    If you are trying to add serial numbers for your gear into Synapse then it won't work - things suck as backpacks, clothes, mouse pouches, etc are not tracked via the Synapse software.

    If you are trying to obtain the trophies for having some of the items, such as a backpack or kitty ears, then please PM a photo of yourself holding your Razer Insider ID name while wearing the items to either Razer|Wolfpack or Razer|Gwynbleidd and they will award the trophies manually.
     
  11. EchoDeathstorm

    EchoDeathstorm New Member

    You check the region of your code? send a reply here: https://zvault.razerzone.com/help
    It happened to me, I had a razer cynosa chroma and the code did not work, because the region was other.
    Or maybe they are out of stock.
     
  12. Chromakid1989

    Chromakid1989 Active Member

    Kajira said that it wont work so dont worry but to get the achievement send a selfie of you wearing it. BTW we are talking about gear not keyboards all due respect ;D
     
  13. Akimbowles_Rangers

    Akimbowles_Rangers Active Member

    Just done this, feels so weird sending a photo of myself to some randomer xD
     
    Chromakid1989 likes this.
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