Product Registration/Product Number | Razer Insider

Product Registration/Product Number

  • 15 January 2020
  • 5 replies
  • 24 views
F
Hi, I recently got the Razer Kraken X headset for Christmas and have only just now gotten round to registering the product, however, I have since thrown away the product packaging which I'm lead to believe has the product number on. I currently have the serial number as this is on the product but cannot continue with the process as I do not have the product number. I have found a number of sorts from the getting started manual, this being IPIG-RZ04-0289-190328-JIO but this is not the same as the RZXX-XXXXXXXX-XXXX code required. Any help is appreciated and just hope I'm not doomed.
This topic has been closed for comments

5 Replies

Razer.Caziel
Userlevel 7
This is the product number: RZ04-0289-19032. But you have to use the S/N to register the device. PM me should you need further assistance.
S
Razer.Caziel
This is the product number: RZ04-0289-19032. But you have to use the S/N to register the device. PM me should you need further assistance.


Hi I'm also having a similar issue registering my Razer Kraken X headset. I tried keying in RZ04-0289-19032 but it came out as RZ04-0289-190-32 and still received "the product number was not valid."
Razer.Caziel
Userlevel 7
smallboywill
Hi I'm also having a similar issue registering my Razer Kraken X headset. I tried keying in RZ04-0289-19032 but it came out as RZ04-0289-190-32 and still received "the product number was not valid."

Have you tried using the S/N? PM me if you're still unable to register the headset using the serial number.
S
Razer.Caziel
Have you tried using the S/N? PM me if you're still unable to register the headset using the serial number.

Registering the product requires both the Unique ID and the Product Number. I tried both but it didn’t work.
Razer.Caziel
Userlevel 7
Unique ID is your S/N or serial number and the Product Number required on the page is self-explanatory. PM me the serial number of your headset so I can run it through the system. I'll be locking this thread until further notice.
CookiesCookie settings