"Promo code has already been used" | Razer Insider

"Promo code has already been used"

  • 25 June 2020
  • 1 reply
  • 11 views
A
so i redeemed a code for the Razer Basilisk Essential for my cousin 11 days ago but when i tried to order it it says the Promo code has already been used so i already chat the live support in Razer Gold but they they say they will look at it but i think the ticket will be a long process so i redeemed another one Yesterday and tried ordering it again and the same error pop up which is the Promo code has already been used so right now i don't know what to do because thats 100k silvers gone like that so can anyone help me??
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1 Reply

Jenjar
Rank
Userlevel 7
Unfortunately, you will have to wait for the Gold team to get back to you. I am not sure if they will be able to refund one of the vouchers and give you the other one for the mouse or not.
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